RefundsUpdated 3 years ago

We're confident that we'll whiten your smile, which is why we offer a Money-Back Guarantee. We offer a 30-day Money-Back Guarantee for all Zimba Whitening Products. The 30-day timeframe begins on the first day that the package is delivered to you. We guarantee that your teeth will improve by a minimum of 2 shades after completing one full treatment (14 days of whitening with our Whitening Strips or Supreme LED Kit). In the event that this is not the case, you may qualify for our Money-Back Guarantee. Here's what we'll need from you:
 
-Complete the full whitening treatment, as directed.
-Submit your Money-Back Guarantee Application within 30 days
-Answer a few questions to ensure the product was used correctly
-Once submitted, your application will be reviewed for a refund. Our Money-Back Guarantee includes a refund for the cost of the product (excluding tax and shipping fees). If your application is approved, we --will initiate the refund process for you. Please allow for 5-10 business days before the charge is reflected back into your account. Refunds will not be issued outside of 30 days since receiving the product.